Voxeo Rated "Strong Positive" in Leading Analyst Firms' 2011 IVR Systems and Enterprise Voice Portals MarketScope

Orlando, Florida (PRWEB) September 07, 2011

Voxeo Corporation, the leader in Unlocked Communications, today announced it received the highest possible rating, "Strong Positive", in Gartner's 2011 report entitled "MarketScope for IVR Systems and Enterprise Voice Portals." The MarketScope report analyzes eight vendors who provide platforms for building interactive voice response (IVR) systems and enterprise voice portals.

Voxeo helps companies communicate more effectively and efficiently with their customers by providing a consistent communications solution across all of todays interaction channels including voice, video, text messaging, IM, social networks and mobile web.

For over 11 years, Voxeo's focus has been on making the creation of communications applications as simple as building web applications. We've done that - and now are helping our customers move beyond traditional voice self-service into adding SMS, IM and social channels like Twitter," said Jonathan Taylor, CEO of Voxeo. In our view, Gartner's 'Strong Positive' rating reflects our success in the marketplace and the widespread interest in communications solutions that do not lock you in to a specific vendor or product. Half of the Fortune 100 and over 200,000 developers are now using Voxeo products to create better customer experiences and increase customer loyalty."

In the report, Gartner states, "The primary driver for an enterprise investment in voice response platforms is the strong business case for contact center self-service applications that reduce costs and improve customer satisfaction. These solutions enable users to perform tasks via automation at a significantly lower cost per transaction, compared with a live agent."

Voxeo's products evaluated for the report include:

Prophecy Unified Self-Service Platform - Voxeo's on-premises voice portal and self-service platform. Prophecy includes a VoiceXML browser, CCXML browser, call recording, audioconferencing, bundled English automatic speech recognition (ASR) and text-to-speech (TTS), VoiceObjects Designer and support for third-party ASR and TTS. Natively based on the SIP protocol, Prophecy is easily able to integrate with today's VoIP and IP communications-based contact centers. Prophecy is also available in a hosted configuration running on Voxeo's cloud that is optimized for real-time communication or in hybrid configurations involving both premises and cloud platforms.

VoiceObjects Application LifeCycle Management Suite - Voxeo's development environment for creating communications applications. VoiceObjects provides an easy-to-use graphical way to develop applications through either a web-based interface or a plugin for Eclipse. VoiceObjects allows the simple creation of rich multi-channel applications that communicate with customers over voice, SMS, IM, video, mobile web and social channels. The tool suite also includes deep analytics, comprehensive reporting and integration with the industry's leading business intelligence platforms. Voxeo also offers the VoiceObjects Suite for deployment with non-Voxeo voice portal platforms, such as those from Avaya, Cisco and Genesys.

The Gartner MarketScope report outlines the state of the overall market, the criteria for inclusion in the report, the evaluation criteria and then provides individual company-specific descriptions. To download the Gartner Marketscope 2011 for IVR Systems and Enterprise Voice Portals, please visit http://www.voxeo.com/marketscope2011.

Gartner "MarketScope for IVR Systems and Enterprise Voice Portals" by Jay Lassman and Bern Elliot, published August 2011.

Apptera Raises $10M to Grow Its Voice And Visual Mobile Ad Network

Sunnyvale, CA (PRWEB) June 21, 2010

Apptera (http://www.apptera.com), the leading voice and visual mobile advertising network, today announced that it closed a $ 10 million Series B financing. The investment was led by New World Ventures. Also participating in the round were existing investors Lightspeed Venture Partners, Alloy Ventures, and Walden International. Matt McCall, Partner at New World, will join Appteras Board of Directors.

Appteras team and innovative approach to mobile advertising clearly stood out, said Matt McCall. Apptera has created a highly effective and innovative mobile advertising solution for a large, untapped market. New World invests in companies with strong management, differentiated technology and the ability to capitalize on large, fast growing markets. Apptera fits the bill in every respect. Apptera joins other New World investments which include Playdom, Zinch, TopSchool, TicketsNow and LeftHand Networks.

Appteras proprietary ad-serving technology enables marketers to effectively reach and engage a large and valuable mobile audience while enabling publishers to monetize their phone channel and enhance their customers experience with relevant messages. Appteras voice and visual mobile advertising technology dynamically inserts relevant and interactive audio messages into calls and allows advertisers to target their messages based on a variety of targeting parameters such as a callers location, mobile carrier, interests and behavior. Appteras audio ads are also the starting point for a wide range of visual engagements and mobile interactions. Consumers who opt-in to Apptera voice and visual ads can receive instantaneous or scheduled SMS text messages; mobile coupons or links to mobile web sites and smart phone application downloads; MMS messages with embedded videos formatted for their devices; enhanced call services such as immediate transfers to, or callbacks from, sales agents; or offers to various products or services billed directly by their mobile carriers.

According to Henry Vogel, Appteras CEO, this latest financing and our new partners will help fuel our continued expansion. We chose New World Ventures because of Matts deep domain expertise and collaborative approach. Moreover, leveraging New Worlds broad network will help us achieve our long-term vision of re-inventing mobile advertising. Im excited to work with New World and our existing partners at Lightspeed, Alloy and Walden on our next phase of growth.

About Apptera

Apptera powers the worlds leading voice and visual mobile ad network, generating revenue for leading players in the entertainment, communications, social media, financial services, retail and other industries. Apptera's award winning MobileAd Xchange delivers relevant voice advertisements in-call as well as follow-on visual mobile engagements, such as SMS and MMS messages, mobile video, smartphone app downloads, click-to-call and more. Members of the Mobile Ad Xchange and customers of Appteras technology include AT&Ts 1-800-YellowPages, AOL Moviefone, MovieTickets.com, Fandango, iCall, Arsenal Interactive, Bank of Americas ATM locator, SaveMart Supermarkets, GSI Commerce, and many others. Privately funded by leading venture capital firms including Lightspeed Venture Partners, Alloy Ventures, Walden International and New World Ventures, Apptera has offices in Sunnyvale, Los Angeles, and New York City. For additional information, visit http://www.apptera.com.

About New World Ventures

New World Ventures, closely affiliated with The Pritzker Group, is a venture capital firm investing in technology companies with exceptional potential and helping these companies become market leaders in their space. New Worlds sector focus includes enterprise-focused solutions (e.g. SaaS, telecommunications, IT infrastructure, technology-enabled services) and Internet-driven businesses (e.g. interactive marketing, e-commerce, social networking). New Worlds dedication to active investing and its commitment to long-term business building have helped its companies achieve outstanding success. For additional information visit http://www.newworldvc.com.

Contact:

Jeff Becker (Apptera)

408-636-4133

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